Frequently Asked Questions

 

Do you have a policy on environmental sustainably?

Yes. 

Interactive Adventures believes in environmental stewardship and sustainable practices. We promote reducing, reusing, and recycling, and lead by example by ensuring materials are sorted and brought to appropriate facilities. Whenever possible we will also compost organic material. We aim to have a low impact when we interact with the environment and endeavor to leave things better than we find it. We believe that to be sustainable, we need to acknowledge the impact that we and our ancestors have made on the environment and take measures to restore balance. 

Do you have a policy on social responsibility?

Yes. 

Interactive Adventures is mindful that every action has an impact. We consciously choose to support local businesses and collaborate with numerous community groups in an effort to effect positive change and promote a meaningful impact on society.

Do you have a policy on equity, diversity,  and inclusion?

Yes. 

Interactive Adventures welcomes everyone regardless of labels and categorization. We actively encourage diversity by providing a safe, friendly environment, free from discrimination and harassment. We take proactive steps to provide inclusive activities for those with mobility challenges, visual and hearing impairments. We will collaborate with organizations such as BC Adaptive Sports, the Canuck Autism Network, and other community groups.

Do you have any indigenous reconciliation goals?

Yes.

Awareness and acknowledgement is a positive step in the right direction. In addition, Interactive Adventures believes that positive connections and interactions lead to deeper understanding and builds community and positive relationships.

Our goal is to take proactive steps to develop a network of positive connections involving indigenous groups such as the Indigenous Education Department, the Secwepemc Museum, First Nations Bands, Native organizations and businesses.

Going beyond the experience of an observer or spectator at an event such as a Pow Wow, participants have the opportunity to build personal connections.

What is the cancellation policy?

Tickets are non-refundable except under exceptional circumstances, which will be assessed on a case by case basis.

Is there a minimum age to participate?

Participants should be at least 19 years or older.

Are the activities safe?

All activities involve risk. All participants must sign waivers accepting any risks associated with each activities. Our activities are designed with safety in mind. All of our activity providers are properly licensed, certified and insured. Risk mitigation plans are in place. Students must also provide proof of insurance.

What if I am late for an activity?

Participants are responsible to be on time. No refunds will be given if a participant misses out on an activity due to lateness. In addition, due to limited spaces, students who fail to show up when registered for an activity, may be barred from future activities.

What is your privacy policy?

Your privacy is important. We will not share your data with anyone other than what is needed for activity providers. You will be asked to sign a media consent form. We will remove photos and videos of your likeness at your request if necessary. All data is stored on servers in Canada.